I am writing to let you know that I am very pleased with the services you provide. I have been struggling with back pain for well over ten years. I have seen a countless number of doctors, and I was always given the push off with Physical therapy, medication, and rest. In receiving the Epidural shot series, as well as the nerve burn it has decreased a good portion of the pain in my upper back. I will continue to see you and your team for my back and any other services I would benefit that I need, and your team provides. I want to give a huge thank you to you, your Physican Assistants, and as well as the team in the procedure room for the excellent bed side manner, empathy, and professional etiquette. Your medical team does an excellent job addressing the needs of the individual, through active listening to make sure the can provide accurate service. I also want to thank you front desk staff and other staff for providing outstanding customer service, and empathetic listening ear to my needs, multi-tasking and assisting others. I will continue to recommend your services to those who need them because of the wonderful experience I have had and continue to have.